Incoming emails and replies in one inbox. AI classifies requests and answers from your knowledge base.
- Tickets from emails
- AI classification
Coming soon
All customer conversations —
All customer conversations —
in one window with AI
A single inbox for Telegram, WhatsApp, and email. The AI assistant handles common questions; an operator steps in when needed.
Launching Q3 2026
Perks for the first 100 users
chattera.io/app/chats
AI Online
Sarah Miller
writes from
via Telegram · @sarah_m
When will my order #2026 arrive?
14:32
AI assistant · replied in 0.8s
Hi Sarah! Order #2026 is on its way — delivery tomorrow 2 PM–6 PM.
14:32
via WhatsApp · +1 415 ***‑45‑67
Continuing from another channel — can I change the delivery address?
14:34Type a message…
7 days of Pro for free
Key feature
Artificial Intelligence
Artificial Intelligence
at the core of the platform
AI agents work 24/7 — automating communications, generating content, and helping operators respond faster and more accurately
AI agents for chats
Smart bots answer customer questions, qualify leads, and hand off complex cases to operators. Works in Telegram, WhatsApp, and other messengers.
Content generation
AI creates broadcast texts, personalizes messages for each recipient, and adapts the communication tone to match your brand.
Smart suggestions
AI analyzes the conversation context and suggests ready-made responses to operators, speeding up request processing by 3x.
Custom AI provider
Connect your own OpenAI, Claude, Gemini, OpenRouter, or any compatible provider key. Use AI with no limits or markups — pay the provider directly at cost.
AI Assistant
Hello! I'd like to check the status of my order #12345
AI Agent
Hello! Your order #12345 is on its way. Expected delivery: tomorrow, 2:00-6:00 PM. You can track it via the link...
Response in 0.8 sec
24/7
Non-stop operation
85%
Automated responses
3x
Faster processing
0%
markup on AI requests
Familiar problems?
- Customers write on Telegram, WhatsApp, and email — and you juggle tabs and miss messages
- Operators answer the same questions 50 times a day
- Nobody replies at night or on weekends — customers leave for competitors
- New operators need three months to ramp up to senior quality
Our solution
- One inbox for every messenger and email — not a single missed conversation
- AI handles common questions in seconds, 24/7
- Night and weekend conversations are handled automatically
- AI suggestions make new operators effective from day one
Multichannel
All channels in one place
Connect the channels you need and manage all communications from a single dashboard
SMS
Instant delivery of important notifications with high read rates.
- 98% open rate
- Alphanumeric sender
Push
Web and mobile push notifications for instant attention.
- Free
- Instant delivery
Messengers
Telegram, WhatsApp, Viber — receive conversations from any messenger in one inbox. AI bots work 24/7.
- AI auto-replies
- Escalation to a human
Features
Everything you need for customer conversations
From AI knowledge base to conversation analytics — everything a support team needs
Knowledge base for AI
Upload documents, FAQs, policies — AI replies to customers with source citations.
Routing and escalation
AI hands off complex conversations to an operator by topic, tag, or confidence level.
Team and roles
Operators, supervisors, AI trainers. See your colleagues' chats and pick up any conversation in one click.
Automation scenarios
Event-driven action chains: new contact, reply, tag, payment — no code required.
Conversation analytics
Response time, CSAT, request topics, AI-vs-operator efficiency — all in one dashboard.
Security and isolation
Token encryption, workspace-level data isolation, GDPR compliance.
Easy to start
How it works
Three steps to smart AI-powered customer conversations
1
Connect your messengers
Telegram, WhatsApp, Email — customers write from any channel, all conversations in one inbox
2
Train your AI assistant
Upload your knowledge base and guidelines — AI answers in your brand voice, 24/7, in any language
3
An operator picks up the tough cases
AI handles routine questions; an operator joins the conversation when a human is needed
Product screenshot
This is how it looks
All conversations, AI replies and your team in one screen — no tab switching
chattera.io/app/chats
AI Online
8
Sarah Miller
writes from
· ID 24512
● Customer
AI
via Telegram · @sarah_m
When will my order #2026 arrive?
14:32
AI assistant · replied in 0.8s
Hi Sarah! Order #2026 is on its way — delivery tomorrow 2 PM–6 PM. The courier will text 30 min before arriving.
14:32
via WhatsApp · +1 415 ***‑45‑67
Continuing from another channel — can I change the delivery address?
14:34
Handed off to Marina
Marina · operator
Sure, Sarah! Send me the new address — I'll update the system and notify the courier.
14:35
via Email · sarah@example.com
123 Market St, Apt 45, San Francisco. Please send confirmation by email.
14:36
Marina · operator
Address updated ✅ Delivery tomorrow 2 PM–6 PM at 123 Market St, Apt 45, San Francisco. Confirmation email sent.
14:37
via Telegram · @sarah_m
Thanks! And was the payment processed?
14:38
AI assistant · replied in 0.6s
Yes, fully paid. Card ending *4521, amount $148. Receipt sent to sarah@example.com.
14:38
via WhatsApp · +1 415 ***‑45‑67
Perfect! Looking forward 🤝
14:39
AI assistant · replied in 0.4s
Have a great day, Sarah! We're here 24/7 if anything comes up.
14:39
AI assistant closed the conversation
Type a message…
Telegram · WhatsApp · Email · Viber · SMS — all channels and AI assistant in one screen
Pricing
Transparent pricing
Choose a plan for your needs. No hidden fees.
Free
To get started
Free
- 500 contacts
- 1 channel, 1 team member
- 5 broadcasts/mo
- 25 AI requests/mo
Starter
For small business
$29 /mo
- 1,000 contacts
- 3 channels, 2 team members
- Unlimited broadcasts
- 200 AI requests/mo
- Custom AI provider
Popular
Pro
For growing businesses
$69 /mo
- 5,000 contacts
- 10 channels, 5 team members
- 2,000 AI requests/mo
- WhatsApp, Email, GetCourse, API
- Your own AI — unlimited
Business
For large teams
$149 /mo
- Unlimited contacts
- Unlimited channels & team members
- Unlimited AI requests
- All features + custom branding
- Your own AI — unlimited
Custom AI provider — connect OpenAI, Claude, Gemini, OpenRouter, or any compatible API. Pay the provider directly, with no markups or limits.
Frequently asked questions
How does the AI assistant work?
You upload documents and FAQs — AI replies to customers from your knowledge base with source links. If AI is unsure or the question is complex, the conversation is automatically escalated to an operator.
Is there a trial period?
Yes. All new users get 7 days of Pro access for free. After the trial ends, the account automatically switches to the Free plan.
Do I need a credit card to sign up?
No. The Free plan and Pro trial don't require a credit card.
All questions about pricing and the product are on the pricing page.
Coming soon
Be the first to know
about the service launch
We are actively developing the platform. Leave your email and get an invitation for early access with bonuses for first users.
- Bonuses for first users
- Extended free period
- Priority support
Be the first to know
Get an early access invitation
Launch Q3 2026
... on the waitlist